The most dishonest and rude customer service I have yet experienced in or with any retailer.
He would not give me the correct amount or explain why he wanted to collect more than the pay off...Not professional!!!
Beware of the manager, he is a swindler...
BE VERY CAREFUL AND MINDFUL WHEN RENTING FROM THESE CLOWNS. MY HUSBAND AND A I GOT SUCKERED IN WITH THE PERSONALITY OF THEIR GENERAL MANAGER. BUT AGAIN BE CAREFUL. WE RENT FROM THEM, AND I AM NOT HAPPY AT ALL. TO BE HONEST I AM QUITE DISAPPOINTED IN THEM. WE GOT A REFRIGERATOR FROM THEM THAT WAS LOADED WITH ROACHES. WE HAVE NEVER HAD BUGS BEFORE AND NOW AFTER THEY BROUGHT THE THING IN, WE ARE LOADED WITH THEM. AND WHEN I CALLED TO TALK TO THEM ABOUT IT THEY LAUGHED AT ME. THESE IS NOT A WAY TO RUN A BUSINESS
I would do some research if you are looking to buy or rent anything in the way of appliances or furniture as there are plenty of options out there, we going a great place in Lawton, worth the short drive.
He clever prompted me to become upset then arguing as he would not answer my questions and I being a customer coming in to pay off furniture Should have been treated with a great smile and a thank you mam!
A word of advice...Be more than clever and more than cautious!!!!
End result: We called and told them to come and get there furniture that out business and treatment had been unexceptable, we were hung up on by a customer representative....
That will call and harass you consistently even though you spoke with someone just a day or do before.
We are shocked to see how this company stays in business!
I came in to pay the entire purchase off and apparently the general manager as he addressed him self stated we owed way more than what was agreed on and stated on contract.
We simply wanted an option to buy out in 90 days a couch and loveseat!!
We were told we could pay as we go as long as it was settled by the 90 day window, keep in mind we had been paying along.
Rent 1st is a US Electronics Store based in Duncan, Oklahoma. Rent 1st is located at 100 W Main St, Duncan, OK 73533, USA.
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