Locally owned and operated! Friendly staff and excellent customer service! Search no more, check out all the beautiful pieces Payne's has to offer! Can't wait to order a custom piece for myself!
I don't know if it was just luck or what, but i have been married 8 months and had yet to find my ring, i searched all kinds of sites , went to many stores! Dont get me wrong i found some beautiful rings but the only ones i found i liked were more than we thought they were worth. We just happened to be in Duncan for a week and decided to check out some of the stores. The first one we went to was less than ideal. Finally we found Payne Jewelry and found not only were the rings beautiful, but they were not way over priced and the customer service was satisfactory. The only downfall that i found was that the selection was not very big for bridal but you always have the option to do custom designs here. But hey i have no complaints .... i finally found my ring!
Awesome people! Very helpful, and great customer service!! Not to metion, BEAUTIFUL jewelry!!
Absolutely beautiful store. Amazing people that work there. Cannot wait to have a ring customized!!
Kimberly Sides
I dropped a pearl bracelet off for repair several weeks ago. The clasp was broken and was told that they were going to look for a piece for the clasp so I would not have to buy an entirely new one, and that they would call me within the week. A week went by, then two, and I hadn't heard anything so I stopped in to check on it. I was asked "when the latest I could have it by?" (translation: this isn't very important and we're going to put it on the back burner) and that they would call me about the clasp. As of today, one week later, still no phone call. The bracelet is very sentimental to me. I wore this bracelet on my wedding day, and plan to wear it again for my nursing school graduation. Payne Jewelry treated it like an old forgotten book on the shelf. It was only today when I went to pick it up that I was talked to about the status of my bracelet. Needless to say I could have had it fixed by now if they had updated me about not being able to find the part, and now I'm left scrambling to find someone to fix it in time since it sat for three weeks. I worked for ten years in customer service, it's amazing what a simple phone call can do to keep a customer happy.
Payne Jewelry is a US Jewelry Store based in Duncan, Oklahoma. Payne Jewelry is located at 1503 US-81, Duncan, OK 73533, USA.
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